Refund and Cancellation Policy

Returns and cancellations

All sales are final. We do not accept returns or exchanges for change of mind.

Cancellation requests are reviewed case by case and are not guaranteed. Once OmenBids submits your order to the distributor, it cannot be canceled because we have committed to purchasing those books on your behalf.

Preorders are charged in full at checkout. Release dates are estimates and may change.

Availability and delays
Preorders remain subject to publisher and distributor availability. If an item is canceled or cannot be supplied, we will refund the unfulfilled item and applicable tax, along with any shipping charges required to be refunded. If shipment is delayed beyond the stated timeframe, we will notify you and provide any legally required options to accept the delay or cancel for a refund.

If your order arrives damaged, contains an incorrect item, or is missing an item, please contact us promptly with your order number and photos where applicable so we can resolve the issue. If we cannot fulfill an item, we will refund that item and any applicable tax.

This policy does not limit any rights you may have under applicable law.